In the following section, we have addressed the most common problems our visitors have had while viewing our web site. If you are having any difficulties not explained below, please let us know. We will be happy to do whatever we can to correct any problems you may have. Email the webmaster at the address below with a brief detailed description of the problems you have encountered.
Webmaster

Answers for Frequently Asked Questions

Booking Tickets Online

Question > Why can't I order tickets from the Online Bookings page?
Answer > To order tickets online, you must be able to receive cookies. Most web browsers have a setting to block or allow cookies. We have explained below how to alter this setting temporarily for Netscape Navigator and Internet Explorer.

With Netscape Navigator, open the Edit menu and select Preferences. You will find the settings for cookies under Privacy & Security in the Preferences window. In the newer versions of Netscape, double-click on Privacy & Security at the left of the Preferences window, and click on Cookies. From the Cookies section, you can temporarily enable cookies or change your Privacy settings to allow them. After booking your tickets, you can delete all the cookies stored by Netscape by clicking the Manage Stored Cookies button in the Cookies section of the Preferences window.

With newer versions of Internet Explorer, open the Tools menu and select Internet Options. From the Privacy tab (top of the Internet Options window) you can select a new privacy level to allow cookies temporarily. You may also choose to allow cookies for one particular web site by clicking the Edit button at the bottom of the Privacy tab. Should you want to delete the cookies after you have purchased your tickets, select the General tab in the Internet Options window and click the Delete Cookies button.

The Photo Galleries

Question > Why can't I view the Photo Galleries?
Answer > The slide show by default opens in a separate window with a fixed size. This makes sure everyone views the show the same, regardless of their screen resolution settings. However, some web browsers or internet utilities (such as McAfee or Norton) have security settings or privacy settings that may prevent new windows from opening. The setting often refers to Pop-ups or Blocking Pop-ups. If necessary, review the documentation for your browser or internet security software to shut off the setting temporarily.
Being able to view the Photo Galleries is well worth it!

To view the slide show, your browser must be able to use JavaScript. While JavaScript has been used by most browsers for several years now, some older browsers do not recognize it. The best remedy for these problems is to upgrade your browser or download the newest version available. You can check which browser version you have by opening the Help menu and selecting About. As of May 2004, the current version of Netscape Navigator is 7.1 and the current version of Internet Explorer is 6.0. To download a newer version, follow one of the links below.

Download the current version of Netscape Navigator
Upgrade to the current version of Internet Explorer